UX Design · 1992–2026

I started with ink,
not pixels.

Thirty years of design practice, set down as a record rather than a pitch. From early Moleskine spreads to shipped SaaS the same hand throughout.

Selected Chapters

  1. Personal product · 2025–present · Designed & Coded

    Four Degrees Feels Like

    A personal product I built end to end — designed and coded — to solve a problem I had standing by my window in Quebec City: 10°C on the forecast, no idea what to wear. Peek-Now turns weather into outfit recommendations. It proved itself on the web with auth, payment, hosting and deployment all wired up (Supabase, Stripe, GitHub, Vercel), then went native on iOS — Sign in with Apple, WeatherKit, StoreKit. The web app is sunset; peek-now.com now sends you to the App Store.

    Read the chapter
    Four Degrees Feels Like
  2. Brizo FoodMetrics · 2021–2025 · Head of Product & Design

    Linguini

    Brizo FoodMetrics’ core analytics platform for foodservice sales teams, redesigned end to end and shipped to production. Three-times faster task time after launch — a result of cutting the decision paths the old UI forced users to traverse before they could answer a single question. Sales teams had to chain three or four screens to do work the new design completes inline.

    Read the chapter
    Linguini
  3. TELUS Health · 2018–2019 · Designer, NextGen EMR

    Point of Care

    Two surfaces of TELUS Health’s NextGen mobile EMR, where a design decision carried life-safety consequences. A prescriber module that fed Canada’s national e-prescribing service — built across two acquired products with different data models; and a lab-report spec that fixed the position of a single result-dot with pixel precision. Every prescription, allergy, and drug-interaction flow was reviewed by clinicians before it shipped.

    Read the chapter
    Point of Care
  4. TELUS Health · 2014–2016 · Designer, Remote Patient Monitoring

    Who Needs Me First

    TELUS Health’s remote-patient-monitoring dashboard — the screen a nurse opened each morning to see, across their whole panel, who was getting worse and who needed them first. I was the designer: from the nurse’s own questions and a hand-drawn vocabulary for the body’s signals, through the add-patient and first-time-login flows, to how a week of readings should be read at a glance. A design decision here carried life-safety consequences, and clinicians reviewed every one.

    Read the chapter
    Who Needs Me First
  5. CA Technologies · 2013 · Lead Designer, Identity Platform

    Sign In Once

    Single sign-on makes a quiet promise: everything you use sits adjacent to one identity. For CA CloudMinder, an enterprise identity platform delivered as a service, I designed both halves of that promise in 2013 — the admin console that connects an application’s sign-on, and the sign-in, registration, and step-up flows the people behind those applications meet.

    Read the chapter
    Sign In Once
  6. Desjardins · 2011–2013 · Senior UX Designer, AccèsD Mobile

    The Usable Bank

    Mobile banking redesign for Desjardins’ AccèsD app, used by millions of Canadians for everyday banking, transfers, and payments — including the first mobile implementation of Interac e-Transfer for Desjardins. It shipped on Android first, where it earned 4.5 out of 5 on Google Play; that reception led Desjardins to commission the iPhone redesign, which carried the same patterns over. Both platforms ran a shared, mobile-optimized web view inside a thin native shell. Security and trust were a constant baseline, as they are for any banking app; the design problem was making a high-stakes product genuinely usable.

    Read the chapter
    The Usable Bank
  7. Amazon · 2011–2012 · Senior UX Designer, Browser Toolbar

    Permission to Interrupt

    Senior UX designer at Amazon in Seattle, selected from more than two thousand candidates. The product was a browser toolbar — a category built on interrupting people — that surfaced Amazon’s daily deals and quietly found you a cheaper match while you shopped on somebody else’s site. The Firefox plugin reached 250,000 downloads.

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    Permission to Interrupt
  8. Liquidnet · 2009–2011 · Lead Designer, InfraRed

    Lifting the Veil

    Lead designer at Liquidnet’s New York office, 2009–2011. InfraRed turned the institutional demand moving through one of the world’s largest trading networks into something a public company could actually read — delivered to issuers through NYSE Euronext’s NYSEnet portal, and shipped across web, mobile, and HTML email. I learned the market structure first, in notebooks, then designed the thing that made it legible.

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    Lifting the Veil
  9. Recruitsoft / Taleo · 1999–2008 · UX Designer, Recruiter Webtop™

    One Workspace, and What Came Next

    Employee number six at the startup that became Taleo, and its first designer. I built the recruiter-facing interface from scratch, over nine years. Trademarked Recruiter Webtop™, it became the central UI of a platform used by HP, American Airlines, Deloitte and hundreds of Fortune 500 companies across more than 190 countries. Oracle acquired it in 2012 for $1.9 billion.

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    One Workspace, and What Came Next