UX Design · 1992–2026
I started with ink,
not pixels.
Thirty years of design practice, set down as a record rather than a pitch. From early Moleskine spreads to shipped SaaS — the same hand throughout.
Selected Chapters
Personal product · 2025–present · Designed & Coded
Four Degrees Feels Like
A personal product I built end to end — designed and coded — to solve a problem I had standing by my window in Quebec City: 10°C on the forecast, no idea what to wear. Peek-Now turns weather into outfit recommendations. It proved itself on the web with auth, payment, hosting and deployment all wired up (Supabase, Stripe, GitHub, Vercel), then went native on iOS — Sign in with Apple, WeatherKit, StoreKit. The web app is sunset; peek-now.com now sends you to the App Store.
Read the chapter
Brizo FoodMetrics · 2021–2025 · Head of Product & Design
Linguini
Brizo FoodMetrics’ core analytics platform for foodservice sales teams, redesigned end to end and shipped to production. Three-times faster task time after launch — a result of cutting the decision paths the old UI forced users to traverse before they could answer a single question. Sales teams had to chain three or four screens to do work the new design completes inline.
Read the chapter
TELUS Health · 2018–2019 · Designer, NextGen EMR
Point of Care
Two surfaces of TELUS Health’s NextGen mobile EMR, where a design decision carried life-safety consequences. A prescriber module that fed Canada’s national e-prescribing service — built across two acquired products with different data models; and a lab-report spec that fixed the position of a single result-dot with pixel precision. Every prescription, allergy, and drug-interaction flow was reviewed by clinicians before it shipped.
Read the chapter
TELUS Health · 2014–2016 · Designer, Remote Patient Monitoring
Who Needs Me First
TELUS Health’s remote-patient-monitoring dashboard — the screen a nurse opened each morning to see, across their whole panel, who was getting worse and who needed them first. I was the designer: from the nurse’s own questions and a hand-drawn vocabulary for the body’s signals, through the add-patient and first-time-login flows, to how a week of readings should be read at a glance. A design decision here carried life-safety consequences, and clinicians reviewed every one.
Read the chapter
CA Technologies · 2013 · Lead Designer, Identity Platform
Sign In Once
Single sign-on makes a quiet promise: everything you use sits adjacent to one identity. For CA CloudMinder, an enterprise identity platform delivered as a service, I designed both halves of that promise in 2013 — the admin console that connects an application’s sign-on, and the sign-in, registration, and step-up flows the people behind those applications meet.
Read the chapter
Desjardins · 2011–2013 · Senior UX Designer, AccèsD Mobile
The Usable Bank
Mobile banking redesign for Desjardins’ AccèsD app, used by millions of Canadians for everyday banking, transfers, and payments — including the first mobile implementation of Interac e-Transfer for Desjardins. It shipped on Android first, where it earned 4.5 out of 5 on Google Play; that reception led Desjardins to commission the iPhone redesign, which carried the same patterns over. Both platforms ran a shared, mobile-optimized web view inside a thin native shell. Security and trust were a constant baseline, as they are for any banking app; the design problem was making a high-stakes product genuinely usable.
Read the chapter
Amazon · 2011–2012 · Senior UX Designer, Browser Toolbar
Permission to Interrupt
Senior UX designer at Amazon in Seattle, selected from more than two thousand candidates. The product was a browser toolbar — a category built on interrupting people — that surfaced Amazon’s daily deals and quietly found you a cheaper match while you shopped on somebody else’s site. The Firefox plugin reached 250,000 downloads.
Read the chapter
Liquidnet · 2009–2011 · Lead Designer, InfraRed
Lifting the Veil
Lead designer at Liquidnet’s New York office, 2009–2011. InfraRed turned the institutional demand moving through one of the world’s largest trading networks into something a public company could actually read — delivered to issuers through NYSE Euronext’s NYSEnet portal, and shipped across web, mobile, and HTML email. I learned the market structure first, in notebooks, then designed the thing that made it legible.
Read the chapter
Recruitsoft / Taleo · 1999–2008 · UX Designer, Recruiter Webtop™
One Workspace, and What Came Next
Employee number six at the startup that became Taleo, and its first designer. I built the recruiter-facing interface from scratch, over nine years. Trademarked Recruiter Webtop™, it became the central UI of a platform used by HP, American Airlines, Deloitte and hundreds of Fortune 500 companies across more than 190 countries. Oracle acquired it in 2012 for $1.9 billion.
Read the chapter























